POST

Customer.Tickets.List

List this customer's tickets. Same query as dashboard/client/tickets paginate: tickets.status=1, type=my_tickets, cust_id=token c_id. Default order ticket_id DESC. Page size capped at 25 (dashboard uses 15).

Permissions

User must be logged in with a valid bearer token.
The user must be from the same company domain as the request Host (call the API on that account subdomain or allowed custom domain). A token from another company returns success=0, error user_not_in_company.
Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

Runs the Customer.Tickets.List function and returns JSON.

Push Service

No push is sent because this function only reads data or returns helper information.

Automation

No automation is run for this function.

Special Instructions

On a company subdomain (e.g. https://{user_domain}.bull36.com) the user must match that Host — Login and protected APIs reject another company with success=0, error user_not_in_company. On a main brand host (bull36.com, biz1.co.il, mastrocrm.com, …) the company domain gate is skipped.
Requires Customer.Login token. Staff Ticket.List is a different route and stays staff-only.
show=1 open tickets, show=0 closed (tickets.show). Omit show for all.
searchh filters subject LIKE, same as the dashboard search box.
sort=ASC or sort=DESC orders by open_date; default is ticket_id DESC.

Required Parameters

No body parameters are required for this function.

Optional Parameters

Name	Type	Sample	What it gives
`show` post	int	`1`	1 = open, 0 = closed. Omit for all.
`searchh` post	string	`payment`	Search subject. Aliases: search, filter_data.
`sort` post	string	`DESC`	ASC or DESC on open_date. Empty = ticket_id DESC.
`page` post	int	`1`	1-based page. page 0 or 1 is the first page, same as dashboard.
`start` post	int	`0`	Row offset. Used when sent; otherwise page is used.
`limit` post	int	`15`	Page size, capped at 25. Aliases: length, per_page.

Authentication

Send the bearer token returned by Login in the request header. The user must be from the same company domain as this Host — a token from another company is rejected (user_not_in_company).

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/Customer.Tickets.List",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "show": "1",
        "limit": "15"
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/Customer.Tickets.List",
    "url_domain": "https:\/\/{domain}\/app\/Customer.Tickets.List"
}

Endpoint

POST /app/Customer.Tickets.List
POST https://{user}.bull36.com/app/Customer.Tickets.List
POST https://{domain}/app/Customer.Tickets.List

Sample Output

{
    "success": 1,
    "count": 2,
    "data": [
        {
            "ticket_id": 900,
            "subject": "Payment issue",
            "type": "my_tickets",
            "show": 1,
            "messages": []
        }
    ]
}

Count Only

Use the matching count route with the same filters when the UI only needs total rows for paging.

{
    "url": "\/app\/Customer.Tickets.Count",
    "url_user": "https:\/\/{user}.bull36.com\/app\/Customer.Tickets.Count",
    "url_domain": "https:\/\/{domain}\/app\/Customer.Tickets.Count",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "show": "1"
    },
    "sample_output": {
        "success": 1,
        "count": 123
    },
    "notes": {
        "count": "Use the matching count route when available, or count returned rows.",
        "max_limit": 25
    }
}

Count JavaScript

const token = 'YOUR TOKEN';
const body = new URLSearchParams();
body.set('show', '1');

const res = await fetch('https://{domain}/app/Customer.Tickets.Count', {
  method: 'POST',
  headers: { Authorization: `Bearer ${token}` },
  body
});
const data = await res.json();
console.log(data.count);

JavaScript Example

const body = new URLSearchParams({ show: '1', limit: '15' });
const res = await fetch('/app/Customer.Tickets.List', { method: 'POST', headers: { Authorization: 'Bearer YOUR TOKEN' }, body });
console.log(await res.json());

Error Example

{
    "success": 0,
    "error": "customer_login_required"
}