POST

Ticket.SearchCustomers

Search contactus by name or email for the ticket customer assigner on customer-tickets. Empty q returns items=[].

Permissions

User must be logged in with a valid bearer token.
The user must be from the same company domain as the request Host (call the API on that account subdomain or allowed custom domain). A token from another company returns success=0, error user_not_in_company.
Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

Runs the Ticket.SearchCustomers function and returns JSON.

Push Service

No push is sent because this function only reads data or returns helper information.

Automation

No automation is run for this function.

Special Instructions

On a company subdomain (e.g. https://{user_domain}.bull36.com) the user must match that Host — Login and protected APIs reject another company with success=0, error user_not_in_company. On a main brand host (bull36.com, biz1.co.il, mastrocrm.com, …) the company domain gate is skipped.
q is optional. If omitted or blank, response is success with items=[].
Aliases for q: search, searchh.
Matches name LIKE or email LIKE; limited to 20 results.
phone prefers mobile when set, else phone.
Use returned id as cust_id in Ticket.AssignCustomer.

Required Parameters

No body parameters are required for this function.

Optional Parameters

Name	Type	Sample	What it gives
`q` post	string	`dana`	Search text. Aliases: search, searchh. Optional — empty returns items=[].

Authentication

Send the bearer token returned by Login in the request header. The user must be from the same company domain as this Host — a token from another company is rejected (user_not_in_company).

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/Ticket.SearchCustomers",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "q": "dana"
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/Ticket.SearchCustomers",
    "url_domain": "https:\/\/{domain}\/app\/Ticket.SearchCustomers"
}

Endpoint

POST /app/Ticket.SearchCustomers
POST https://{user}.bull36.com/app/Ticket.SearchCustomers
POST https://{domain}/app/Ticket.SearchCustomers

Sample Output

{
    "success": 1,
    "items": [
        {
            "id": 100,
            "name": "Dana Cohen",
            "email": "dana@example.com",
            "phone": "0500000000"
        }
    ]
}

JavaScript Example

const token = 'YOUR TOKEN';
const body = new URLSearchParams({ q: 'dana' });
const res = await fetch('/app/Ticket.SearchCustomers', { method: 'POST', headers: { Authorization: 'Bearer ' + token }, body });
console.log(await res.json());

Error Example

{
    "success": 1,
    "items": []
}