POST

Ticket.ShowAllTickets

Toggle whether a team member can see all account tickets (user_detail_2.show_all_user_tickets), same as the dashboard ticket team members "show all tickets" switch. Requires manager permission. user_id is required.

Permissions

  • User must be logged in with a valid bearer token.
  • The user must be from the same company domain as the request Host (call the API on that account subdomain or allowed custom domain). A token from another company returns success=0, error user_not_in_company.
  • Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

  • Runs the Ticket.ShowAllTickets function and returns JSON.

Push Service

No push is sent because this function only reads data or returns helper information.

Automation

No automation is run for this function.

Special Instructions

  • On a company subdomain (e.g. https://{user_domain}.bull36.com) the user must match that Host — Login and protected APIs reject another company with success=0, error user_not_in_company. On a main brand host (bull36.com, biz1.co.il, mastrocrm.com, …) the company domain gate is skipped.
  • Requires manager permission.
  • user_id is the team member being updated (aliases: member_id, team_member_id).
  • data_value / show_all_user_tickets: 1 enable, 0 disable (defaults to 0 when omitted).

Required Parameters

No body parameters are required for this function.

Optional Parameters

NameTypeSampleWhat it gives
data_value
post
int11 to enable, 0 to disable. Alias: show_all_user_tickets.

Authentication

Send the bearer token returned by Login in the request header. The user must be from the same company domain as this Host — a token from another company is rejected (user_not_in_company).

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/Ticket.ShowAllTickets",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "data_value": "1"
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/Ticket.ShowAllTickets",
    "url_domain": "https:\/\/{domain}\/app\/Ticket.ShowAllTickets"
}

Endpoint

POST /app/Ticket.ShowAllTickets
POST https://{user}.bull36.com/app/Ticket.ShowAllTickets
POST https://{domain}/app/Ticket.ShowAllTickets

Sample Output

{
    "success": 1,
    "message": "Success",
    "user_id": 47,
    "show_all_user_tickets": 1
}

JavaScript Example

const token = 'YOUR TOKEN';
const body = new URLSearchParams({ user_id: '47', data_value: '1' });
const res = await fetch('/app/Ticket.ShowAllTickets', { method: 'POST', headers: { Authorization: 'Bearer ' + token }, body });
console.log(await res.json());

Error Example

{
    "success": 0,
    "message": "Missing required parameter: user_id"
}